Christine K.

I generally do not bother to write bad reviews for companies but madisonseating.com is absolutely horrendous! The couch we ordered came damaged and it took almost a month to have a replacement delivered. Now, another month later, we still have the broken couch sitting in our condo. Michael, one of the service agents is consistently rude and unapologetic. Louis, the manager is always "on vacation", and Susan continues to argue that this incident is not the company's fault! They are currently threatening to charge us if we throw this piece away, and REFUSING to pick it up! I am appalled that such a company is allowed to continue to exist. Save yourself the aggravation and find another retailer.