I've done a lot of searching about this site trying to see if I was scammed. I signed up with them and won a couple cheap auctions... ear phones and then an mp3 player. They have yet to arrive, but I am able to see they are at least on their way. I tried my luck at a big auction after watching for some time and was thrilled when I won an iPad for $264.91. I used about 25 bids to win. (don't just bid, watch and learn first). I won the iPad on August 8th and waited and waited for it to be sent and felt nothing was happening. The customer service really is as good as advertised and the only thing from me feeling like I was totally scammed. Yesterday my iPad arrived (Aug 30). It was brand new and I couldn't be happier. I wish shipping was a bit faster for the small items and wish I had waited until it was August free shipping to bid on them, but... live and learn! It's not a scam, but be patient and watch and learn before you just start wasting bids!