I was one of those who thought that all the reviews I read were from disgruntled customers... well boy was I wrong. I got scammed! I sent three huge bags and received pennies on the dollar for designer barely used clothes (some brand new). Don't do it,... I suggest donating and using it as a right off.
Also, what they say they take and pay out is a lie. Don't believe it. I followed their guidelines to the T... it's such a scam it's scary. Not sure how they continue to do business.