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I previously wrote a review of FansEdge about Christmas items not arriving on time and the rep who responded on this website was very helpful. Once my order arrived, I did end up sending one item back; however, I am confused as to why I was credited back less than the cost of the item and the $5.50 shipping charge. I've asked twice now for an explanation (by emailing customer service) from the website and still have not gotten a response.
Christine C.'s review of FansEdge earned a Very Helpful vote
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Three orders never was delivered! My grandsons uniform did me in. Others have experienced the...
Hello Christine. Thanks for your feedback. We are very sorry that your order was received late. We have given you some store credit for the inconvenience. You can access that by logging into your account on the website. Sincerely, Karmen