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Prices going up. Quality going down, FAST. Most of their products are now, CHEAPLY, made in China. And, when (not if) you return something, they keep enough of your money to cover their cost for the item and, then resell it at the price which you originally paid. Poor quality stones and settings. Mismatched and damaged stones. Dull and lifeless stones, including CZ., They send you just enough nice looking, good product to keep you coming back for awhile.
Christine B.'s review of JTV earned 28 Very Helpful votes
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Hi Christine, We appreciate your feedback and would like to apologize for any disappointment you have experienced when shopping with us. The products we sell are produced in a variety of places around the world, including the United States, Thailand, India and China to name a few. To bring our customers stunning jewelry at affordable prices, we maintain relationships around the globe, and we hold our vendors to the same strict quality standards no matter where an item is manufactured. We hope that you will consider shopping with us again so that we can show you the quality and service that JTV is known for. We are available 24/7 at 800-619-3000 or via email at customercare@jtv.com should you ever need assistance with a purchase or have questions!