I am an elder law attorney. I would strongly suggest that no person use this company. They are deceptive and deceitful. They have billed my credit card for over $300 and when I explained that the "Terms of Use" were not clear, that I did not use their service except for one month (and found no credible employees) and wanted a refund. They refuse. They rely on a policy that is subject to any change they wish to make. DO NOT USE THIS COMPANY. They clearly only "care" about profit. You can do as well paying a small charge to other businesses, or ask your local elder care professional for a caregiver. Not this pathetic company.