Christina Q.

I was so excited about the opportunity to own a We-Wood watch. I received one as a gift last Christmas. After wearing it for a day, the pin (connecting the face to the band) fell out and I had to send it back to We-Wood for repair. They lost the watch and I didn't receive a replacement until over 6 months later. After I received the replacement, it broke in the exact same way within a day's time. When I called for a refund, I was told that the amount of time since the original purchase meant I was ineligible for a refund-- despite the fact that they lost the original watch I sent back for repair! I've now spent nearly $50 trying to repair both defective watches and I am having an impossible time reaching customer support. Buyer beware!