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I was exceedingly disappointed when trying to publish my "movie" to a video. Having to submit it for processing and then hearing NOTHING back when it didn't arrive was very frustrating. It took 3 days to figure out that one of my music pieces was causing an issue and I needed to replace it. There is no tech support on weekends, and the customer service when it does arrive is terse and not particularly helpful. I upgraded my membership to be able to burn to a DVD and have yet to accomplish it. The interface is not user-friendly, with the photos appearing at the bottom rail, and they are so small that you can't see what you are doing. Reordering is clunky, and overall it's not a great user interfact.
Christina P.'s review of Kizoa earned 2 Very Helpful votes
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Hello Christina, I am very sorry to hear that you are unhappy with the service you received! We would be more than happy to help you get your movie burned to DVD, so please contact us via private message or directly at customer support so that we can help!
We do offer email support on the weekends for all of our users, however week-end phone support is reserved for our Premium PRO members. Please do not hesitate to contact us again either via email or by telephone from 8am-8pm EST.