Thumbnail of user christinam126

christina m.

Contributor Level

Total Points
80

1 Review by christina

  • Zazzle

7/26/17

The invitations were gorgeous. HOWEVER, the day after I had ordered my items that had come out to 140$, I received a coupon for 50% off of my order. Considering their "100% satisfaction guaranteed", I messaged customer service and asked that the coupon be applied to my previous order. I also asked to be reimbursed the difference. I was told that they could apply the coupon but that they wouldn't reimburse the difference to me in the original form of payment. Instead they would only give me credit to buy from them again. So mUch for "100% satisfaction guaranteed". I will buy from them again only to use up my credit. After that, I will purchase future items elsewhere and do not recommend them.

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Christina,

I am so sorry to hear about your recent Zazzle experience. I will be sending you a private message requesting for more information so we can better assist you.

I look forward to assisting you further!

Thank you,
Tram

christina hasn’t received any votes.

christina hasn’t received any thanks yous.

christina doesn’t have any fans yet.

christina isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user josephh2546
Joseph H. reviewed Zazzle
5/9/24

Designs were cool, but I found the editing tool, which I was using on my cell phone, to be...

Thumbnail of user knarv
Knar V. reviewed Zazzle
5/7/24

I received my order but the customization was what was on the sample online. My saved...