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I have been trying to contact a customer service person via email for two days with no response. I have not received an order that has been showing received. I also tried a live chat, but they want to charge you an initial one dollar charge then so much a month. I should not have to pay to voice a complaint. I am very upset by the lack of concern.
Tip for consumers:
They are difficult to reach concerning your order or complaint. They do not return emails.
Products used:
Clothes
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I had a purchase that was supposed to be delivered to a Suite # but the delivery people left it...
Hello, Sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://www.romwe.com/robot?page=navigationBar. Thank you and have a nice day!