Christina H.

I hate to leave reviews and only do if I have a stellar or terrible experience. I cannot express how much bitesquad has disappointed me on multiple occasions. Multiple times I have placed an order for pick up after a busy day and my husband picks up the order. Multiple times, the restaurant has charged my husband when he picks up the food for our family and bitesquad still charges me (as such charged twice). Bitesquad has been very dismissive when I contact them about this - they are pocketing the money I guess! Not a huge deal just a bummer - no one is trying to pay twice then be dismissed by incompetent or rude customer service reps.