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Worst customer service I have EVER experienced. I sent 3 inquiries and no response. I ordered two identical items ( and was charged for two) and only one was in the shipment. They drilled me about the box it was shipped in etc. They will not pick up the phone and discuss an issue that was on their end. At least 6 emails back and fourth- my time wasted trying to rectify a issue on their end. Not one apology! I am going back to Chantecaille, Drunk Elephant or Fenty Beauty where they are interested in customer service.
Products used:
Bought two pallets and only received one.
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