I started getting my birchbox a little over 3 years ago and I LOVED IT! But lately not so much, they're sending me things that aren't even listed as something I would be interested in and shipping is super later. My last box for May had a drink mix in it and an oil they placed in there got all over it and the mix had a tear in it, so that was all a waste! I feel that the care and respect has greatly affected the service. I tried to cancel but it won't let me until my 6 months are up but I've tried 3 times in the last year to cancel so my next step is cutting my card and getting a new bank account