Christie S.

Today I received payment for painting my customers home. It was $1,000. Paypal decided to put a hold on my funds. I called once and was told it would be monday before I could even attempt to receive the $470. My account showed that I had access to the $500. However when I tried to instantly transfer my money, I was told it was under review. This is absurd! My electricity will be turned off today due to non payment because of this. Also I was highly embarrassed at the grocery earlier due to my transaction being declined. I have a 2 month old baby which needs diapers and food. I will be very proactive with voicing what has happened to me. Following is 2 links where I have submitted reviews. I plan to submit these reviews every where including all of my social media platforms in the hope that no other consumer ever has to go through what I have. Review I left: I have used paypal since 2019 to receive payments for donations to our charity as well as transfer funds between our volunteers and to receive payment in the event we provide a paint job to a client (there were more than 3 of these transfers). In the past all of my transfers were simple and I had no problem. Today however, my client paid me the $1,000 which I cannot access. Paypal took their $30 fee out and left me with no access to my money. They showed that they were holding $470 and that I had access to the other $500 and change. I called and was told it would be up to 21 days for the release to be made. Then I get into my account to transfer the $500 to my bank account that is linked with my paypal and I get a message saying once again that my money is pending. Usually my money goes immediately. Og and they also charged me another $5 to transfer the $500. I'm sure that once the hold is off the $470 that they will also charge me for that. All in all I have no access to the $1,000 I was paid and paypal will walk away with around 10% in their pocket. I have transferred thousands of dollars over the last 2 years. After this is fixed I will never again use paypal and I plan to be very vocal with this to other consumers so that nobody else will go through what I went through. I forgot to add that after I thought the transaction went through, I went to the grocery store to purchase food and my transaction was denied. I was mad as well as embarrassed. Never again paypal!