Christie H.

We are also living in fear of not receiving our quad bike for our boys for Christmas.
We ordered a midi-quad bike for our three boys on the 29th of Oct and was told at time of sale that we could expect delivery on 20th of Nov.
On 19th Nov. We had an email saying that the delivery was delayed and we were offered £35 compensation and a new delivery date of 4th Dec.
Needless to say that we still have received neither the quad-bike or any correspondence.
I tried to ring but no answer, and when I brought up the subject on their on-line chat service they disconnected.
We have no money for anything else for our children all our money has gone to this company. It took months to save for the quad. Does anybody have any suggestions? What can we do? Will we get the quad for Christmas?

OK people heres an update. Your not going to like it.
Just recieved an email from fast buggies:

Dear C Henly

My Name is David Misfud and I am the owner and managing Director of Fast buggies, as you are aware we have had some serious problems over the last 3 months in terms of delivery. These delays were caused by shipments arriving very late which in turn caused mass cancellations and coupled with the economic climate had led to an unrecoverable position.

During the course of this year we delivered successfully 7 containers load of bikes approx ( 1000) and our problems are focused only on the 2 late containers. It was not our intention to cause you any problems and up till today we are trying all options in order deliver these remaining items.

We have stopped taking any new orders as we feel although more containers were due in January it was only right to focus on these late orders.

As advised by trading authorities in a situation like this in which we have broken the contract by not being able to deliver within the agreed contract period we must either come up with a written delivery agreement or a refund.

WE ARE UNABLE TO DELIVER IN TIME FOR CHRISTMAS and as such it is assumed should you NOT reply to this e-mail that you wish to have a full refund.

Over the next 10 days all customers will be receiving a letter in the post from myself confirming the above situation and also containing my full German contact details and address with a free post return envelope so you can confirm in writing once you have received your refund which will take place in the next 30 days.

It is with a heavy heart and deep regret I am sending you this correspondence and I can assure you having put in large sums of my own personal money to try and recover the position that everything possible was done.

With thanks

David Misfud

So NOBODY will be receiving a quad for Christmas from these people now.
Thank fully we gave up last week and we were able to get a refund from Cyberbit.eu, who were brilliant and set up a direct wire transfer of our money which I am happy to report that we received today.

Good Luck every1