Hello there on January 7,2017 I chose to place an order of sale items. I purchased 5 items (dresses) and on three of them it stated in yellow "ships in 24 hours". After paying the following day I got a confirmation saying it would be mailed on February 22nd, so this then started my correspondence with Light in the Box. They do respond quickly however after being told on Jan. 9th it would be 27 to 30 days before shipping out because as they put in the email "the shipping date is dependent on the item that requires the longest processing" I chose to cancel my order, are they not wanting to honor their statement because of shipping costs? May be you should order each item individually? It'll be interesting to see how quickly they respond to that request. Not happy
Dear Customer,
After reviewing your case, the supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14452795
Sincerely,
LightInTheBox Customer Service