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Love shopping at CycleGear as they are so friendly, engaging and responsive to my needs. They always go the extra mile to spend time explaining items and helping with any technical aftercare issues.
At first, I loved these shoes! They come with extra insoles to tailor the fit better to your foot. They are very comfortable and relieved my pain on walks. However, after 6 months of minimal wear (I walk 1-2 miles a day 3 times per week) the inside of both shoes are tearing apart. I attempted to reach out to the manufacturer regarding this issue & they pointed me back to Amazon as the seller/vendor. Amazon said the return window had closed after 30 days of purchase. Too bad as I would have continued to purchase these shoes for years to come. Way too expensive to be falling apart at 6 months with minimal walking. Would not purchase again due to poor manufacturer customer support.
Products used:
Attempted to contact GDefy customer service due to unusual wear of shoes after 6 months of minimal wear and was told to contact seller (Amazon). Amazon has a 30 day return policy. These shoes cost over $150 and should last longer than 6 months, especially only wearing less than 3 hours per week for walking!
Christie A.'s review of Gravity Defyer earned 9 Very Helpful votes
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