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I like their products, but their customer service is the absolute worst. I consistantly have issues with templates installing, even tho I do it exactly how I am supposed to, they tell me its my server (ya, ok) and then they take days (typically 3 -5) to actually get a usable response out of them
Tip for consumers:
They claim this great customer service but they take half a day to respond and the responses are always horrible bc they don't take the time to read the complaint or put any effort into solving your issue. They continue to ask stupid, redundant, unimportant questions that you've already supplied answers to just to waste another half day of waiting.
Products used:
A web template
Christian L.'s review of MotoCMS earned 2 Very Helpful votes
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