I ordered an item from LightInTheBox and had an issue with shipping. After a review that I thought would go unnoticed Rebecca from customer service messaged me right back and provided a resolution. Very prompt, courteous, and they made things right.
Thanks,
This is Customer Service Supervisor from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=16732273 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.