Christiana A.

I am very unhappy with the service I have received overall from Studio. I made an order for a Christmas gift on the 3rd of December. I did not receive a confirmation email until hours later (which should have been the first red flag tbh).

After the confirmation email, I was not contacted at all. So on the 18th of December, I emailed Studio about my order and they informed me that it was being processed in the warehouse and they would keep me updated. I then checked my Studio account on the 19th to see that my order had been cancelled so I contacted them again (on Facebook this time) and I was informed that they no longer had the item I ordered in stock (and this is only a few days to Christmas at this point).

They are very unprofessional, do not order from this website as they do not seem to even know if the item is in stock before accepting the order. The only redeeming qualities are that their customer service online is good and they returned the money promptly.