I have bought three bicycles from bikes direct and have been very pleased with the quality and value for the absolute lowest prices. I had an issue with a damaged fork dropout upon shipping and was immediately refunded the cost of the part. I had an issue with the back wheel with the same bike and Larry totally hooked me up with not one but two brand new vuelta pro rims which arrived in the mail 2-3 days after I emailed him. Outstanding! Thanks guys, Im sure I will be buying bikes from you for the rest of my life!