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My items I purchased were lost due to technical err. I filed a claim with my banking institution. Spring tried to strong arm me by saying they could only resolve the issue if I closed my case against them. False, my banking institution WAS able to get my full refund but Spring waited until the deadline with my claim before refunding my money. When they should have refunded it when I first opened the case! Very disappointed! I actually give them 0 stars
Products used:
None. Order was lost due to technical err
Chrissy P.'s review of Thrive Causemetics earned 2 Very Helpful votes
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In 20 years of trying mascaras, nothing has made my lashes prettier than Thrives lash extender....
I have ordered and I am still enjoying the mascara which extends the lashes with little fibers. I...
We are incredibly sorry for the trouble you've encountered on our platform! We appreciate your feedback as we are always trying to improve. We are aware of any inconvenience this may have caused - and while we have no excuse for the problems you've encountered, we do appreciate your patience and understanding through all of this. Please do not hesitate to reach out ot our experience team through http://teespring.force.com/NewCase?l=en_US or through Live Chat should you have any other questions or concerns. Thank you!