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Chris S.

Contributor Level

Total Points
80

1 Review by Chris

  • JEGS

6/18/17

Jeg's refused to honor their "Guarantee Lowest Price Match" even after identifying 2 retailers that sell the same item for a normal price of $64.28.

The price match policy is as follow: "The price match guarantee does not apply to refurbished, closed, or close out sales. JEGS reserve the right to determine the eligibility of all price matched items."

Located a Lund ******* Genesis Roll-Up Tonneau Cover on Amazon advertised for $64.28 with free shipping however it would be approx. 30 days to ship.

Found it at Walmart for the same price ($64.28) but it was out of stock. Continued searching and found it at Jeg's. Noticed Jegs had a "guarantee lowest price match policy".

Ordered the item and provided Jegs's will the websites as instructed to verify the price which they did. However they would not honor the price and informed me to order it from Amazon.

The informed me:
1. The price listed was a mistake. I called Amazon and verified the
Price was correct.
2. The price was much less then most sellers so it was outdated. Again
I verified with Amazon and the price was correct.
3. Jeg's stated they couldn't confirm the price even though they were
Provided the link to both websites with the advertised price.
4. Stated the price of the competitors is to good to be true.
5. Stated Walmart is out of stock so they couldn't verify the price. They
Could on Amazon.

The main reason i originally didn't order from Amazon and place the order with Jeg's was because Jeg's was able to ship quicker and the "Lowest Price Guarantee Price Match".

In conclusion all the stipulations for the "Price Match" were met. Don't advertise it if your not going to honor it.

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