Chris S.

My first time using CrowdRise was for a fundraiser I was competing in for Second Harvest Food Bank of Central Florida. Throughout the fundraiser I had a couple of questions and some information change requests.

To get the negative out there first and wash it away with the positive, I will say that I didn't like receiving an email stating that CrowdRise "Stands with Bruce" regarding the North Carolina law for Religious Freedom. I know this is a corporate decision and not the decision of the awesome representative whom I will write about next, but when a company supports one side, they also oppose another side, and that gave me a negative view of CrowdRise as a company.

Now as an individual working for CrowdRise: Each time I contacted CrowdRise I usually received a response from Wes. My issue was solved immediately and effectively. Whether it be through email or the Live Chat option, things were taken care of right away. Even up until the last crucial minutes of the fundraiser where I asked about a company match option and received the information immediately on how to do it so I could get those funds on my account before the fundraiser closed! That was vital! So thank you to Wes for the quick assistance and all the information I needed to be successful!