Chris R.

Purchased a collar with name patch and a leash back on 4/15/2020 and still have not received it as of 6/18/2020. Have spoken to them over the phone a few times only to be lied to about the product shipping out. Was told 4 weeks ago that the product will ship in 2 weeks, then was told 2.5 weeks ago that the product will ship in one week. This business has never answered my emails, and as of 2 weeks ago I think they blocked my phone number because it goes straight to voicemail now and they do not call back. I have contacted the bank to dispute the transaction, which in the end will cost them the sale and a $75 chargeback. The only thing custom about this order was a 1.5" x 4" patch. Ridiculous...