Kelly C.

I did extensive research before purchasing a fat tire ebike and bought an 750 LF from Rattan Ebikes for $1199 (with coupon code). So happy with this bike. This bike is top quality, strongly built and gets attention wherever I go.

Where we live alot of people have the Rad PowerBikes (specifically Radrunners) so I decided to compare the two before purchase and see what was so great about Rad over Rattan. Here's what I found:

Radrunner:
Price $1299
750 W Motor
Bike Made in China, shipped from WA
Class 2 Ebike
Top speed pedal assist 20 miles an hour
65 pounds without fenders
Doesn't fold
No LCD display
Only one gear
Hard (almost unrideable) seat
No front suspension
No fenders
Standard headlamp
Fancy website, name recognition, marketing
Local Rad bike shops or mobile units in some cities (not included- you pay a premium for the service)

Rattan 750 LF/LM:
Price $1199-$1299
750 W Motor
Bike Made in China, shipped from SoCal
Class 3 Ebike
Top Speed pedal assist 28 miles an hour!
64 pounds with fenders
Folds up for transport
Seven gear Shimano Tourney
Comfort seat with seats suspension
Suspension front forks
Fenders
Premium headlamp
Online only customer service but serviceable at any local electric bike shop

In addition the Rattan came with strong integrated rear rack and back jumpseat that was $100 add-on with the Rad AND cruise control, which I use ALOT.

From research, Rattan customer service is not stellar but neither is RadPower Bikes. I think with the cheaper electric bikes primarily want to sell you the bike and will only cover manufacturer's defects and certain warranted items. So it's best to buy a quality bike at the gate for the money you have. If you want excellent customer service, be prepared to pay 3K to 4K for a high end bike from a local shop. Also, if Rad bikes (BBB rating F) need so much maintenance that they require a mobile service, that's a red flag to me. These bikes should be low maintenance or maintenance free for a long time after purchase.

Ultimately, the Rattan was the clear winner at this price point and I went for it. Thank you Rattan for an amazing bike! I just hit 650 miles with zero issues and still truckin'. I took a chance on you and I am so pleased I did.