chris p.

STAY AWAY FROM THIS COMPANY! AWFUL COSTUMER SERVICE! I placed my order (spending over $100) I then emailed them asking if my correct order made it through, emailed them about 20 minutes later wanting to cancel my order. (On their website it says they'll get back to you within 24 hours) THEY DIDNT GET BACK TO ME UNTIL 3 DAYS LATER!, when they got back to me they didn't even mention my cancellation, they just mentioned my first email. I then emailed right away asking to cancel ONCE AGAIN THEY DIDNT GET BACK TO ME UNTIL 3 DAYS LATER SAYING THEY "ADVICE" I DONT CANCEL MY ORDER. Excuse me? After that they took weeks to get back to me, a few weeks later I get a call saying they can't process my refund because something is wrong with my account LIES. Right after getting off the phone with them I contacted my bank and they said nothing is wrong and they should have an issue processing my refund, I emailed them saying that, ITS BEEN A FULL WEEK AND STILL NOTHING!