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Chris P.

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Experience: Business

Member since September 2019

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1 Review by Chris

Seriously. Their site is not working for our company and i have been working with their tech department who asked to see a screenshot of the error code. Fair enough, right? Well, the only way to communicate with them is via fax or mail. They are forbidden to use any sort of email to send or receive documents. The employee straight up claimed they keep begging their higher leadership to allow it but they get the response of "we have been like this for years and it has always worked." Garbage organization that is clearly bound for failure.

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Alight is the service provider for J&J benefits. Absolutely horrific and incompetent company....


Called and the guy couldn't be bothered helping me.So I called back hoping to find somebody else...