Chris L.

I bought a used Apple MacBook from a seller on Ebay and paid nearly $500. The seller described the item as working fine and no problems except a few cosmetic blemishes. The seller name was TekReplay. Once this item was received and given as a Christmas gift it was turned on and used for the first time. Immediately it was noticed that the laptop is saying to service battery. Apparently the battery has never had a replacement since it was new in 2011. I contacted seller who said return it if you aren't happy with it that we don't send out replacement parts or partial refunds. The laptop had a 1 year warranty on it. They should have to replace anything that goes wrong with it. Called EBay and got the runaround. We need to give the seller time to make it right until January 3rd then you can call us back (doesn't speak a bit of English) and we will try to make it right. Seriously why do I have to go through this when the MacBook has a 1 yr warranty? In the meantime my kid has a laptop that doesn't hold a charge.