Chris H.

I placed an order on the Black Friday weekend, Now 22, for a really god deal, and they never filled it. My emails asking when it shipped and how, since it was listed as being shipped, were today just met with "Your order was cancelled at your request." Uh, NO, guys, Their website is cryptic, no way to tell if/when it shipped or how. Granted, there was a small delay because there was a snowstorm on the East Coast in the days after I ordered, but that would only affect them if they did not have the filament in stock at all in the first place. ARGH. My whole project has ground to a halt because of them, and now I'm without. They said they refunded my money. I don't see it anywhere in my bank account. Off to Hatchbox.