Chris G.

In the last 3 months I've missed 7 weeks out of a possible 12 in able to play call of duty MW3 & WZ due to 7 shadowbans. I manage to play between 1-5 days before it come back it's like a constant loop. Regardless on how many kills/Death/wins it happens again. Now I purchased the game but your restrictions are not allowing me to use my product. If I was cheating then id be permanently banned but I ain't. It's frustrating and it's ultimately led to me moving away from twitch streaming due to the circumstances regarding this. We don't get an explanation on why the shadowban happened (that's needed even if it's a bullet point system) like you was banned due to so many reports, suspicious background app, too many locations logged in, offences behaviour (text or voice) something but we don't get anything but wait until it's cleared until it happens again it's so so bad and i have stronger words than bad! From a multi billion dollar company it's such a mediocre system with the game falling sort on actually stopping the cheaters in warzone your punishing skilled and causal players. I've played call of duty for around 20 years now I've never seen it so poor! Next problem is the isn't a live or web chat just a ticket service that takes ages to get a reply and even then it's an absolute useless reply with no information. Like even set up a discord channel for a ticket service with web calls if it's not that hard the company is literally shocking