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chris d.

  • 1 Review
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Experience: Finance

Member since June 2018

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1 Review by chris

6/8/18
Terrible customer service! They hold your money without reason!
Consider another bank!
They have blocked my account without acceptable reasons.
They put me 35 min on hold to discover the mistake was on their side. Their only excuse: a computer problem....35 min wait tells with what priority this bank is willing to solve their client problem. I have an excellent credit score, with more than 1/2 million dollar with them, I never complain, but for me this is to much, they have gone too far...!
My wife was stuck all that time at a cash dispenser with our little children, waiting desesperately that the problem be resolved.

You dont want bad experiences of that kind: run away and find yourself another bank...

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