Everything they told me was completely wrong. I made a phone order spoke w the very unhelpful salesperson. They gave no info to me any info I got I had to ask the questions first. States I wanted to buy a pit bike gave him the size and color. On web site it says free shopping well that is b. S. Also shipping did not include liftgate service. That was extra charge on top of shipping costs. Sales said it would be one day for processing and 5-6 days delivery. Haha. It has taken them a week to process and still another 6-10 days for delivery overall it has taken 3 weeks and I still have not received. Asked where it was being shipped from he stated they have warehouses in Atlanta and Indy. That r the closest to me on east coast. Ha. After 8 phone calls to them I find out that it's being shipped from California. And that shipping co didn't receive order for a week from order date. Terrible customer service did nothing they said they would. I gave them benefit of doubt and that was my downfall. Believe all of the reviews on this site.