I emailed Blade HQ because I needed a big order with engraving for a group of young men at church. The customer service manager, Jeanna, took care of my email right away and was patient with my requests (it took me several days on my side to finally decide what we needed). In the process I called a couple times and talked to Hannah and also Jen. They were wonderful. Hannah took great care to help place the final order. When the order was delivered, I had an issue with a knife. I called and Jen helped work it out. Blade HQ went beyond what I asked for and made it right.
Thank you for all your help! God bless good people :)
Thank you so much for the great review, Chris! Happy to hear that Jeanna, Hannah, and Jen took care of your order! ~Tiffany