Chris B.

As an avid Steinmart shopper i can only say Do Not Shop at the on line store. I have been dealing with a return for several months. Reaching customer service took several calls. When i finally got a person to talk to i was asked question, after question and then told i would get a gift card for my return if they approved it upon receipt of the item. I was on the phone for about 40 minutes answering questions about why i didnt like the color of the dress... was it not the same color in the picture... i was made to feel like it was my fault i bought the item. After about a month i contacted them again by email and insisted i get my money back. They finally agreed so i sent it back at my cost. Of course, i was not surprised to get an electronic gift card for their store instead of a refund. I have asked them again via email to refund my money but it has been several days. No word. This is not the SteinMart we loved. Dont shop here,