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I was in urgent need of a new bed and didn't have much money to spend. I found a divan on Beds.co.uk for £210 with a mattress and headboard! Also, it said 2-6 working days. On the 5th day they phoned at 9.40pm to tell us our bed was going to be delivered the next day... bit of a joke calling at that time. They said it would be delivered anytime between 8am and 6pm... Typical! So my mum had to stay in on her day off, until 5.30pm when the bed was delivered! I'm sure in this day & age they could confirm a more precise delivery time! When they arrived, I live on a second floor flat and they told my mum (who was on her own) that they couldn't bring it up the stairs so she had to do it! Safe to say their delivery couriers are absolutely useless. The bed is what I expected for £210. It's nice and modern and the drawers are a bit flimsy.
Tip for consumers:
Make sure you're happy to stay in all day for delivery!
Chole H.'s review of Beds.co.uk earned 3 Very Helpful votes
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29/3/2024I had a very bad experience with this company's products after using them for a year and...
Ordered my new bed on Monday, didn't receive a confirmation email so rang them after a few hours....
Thank you for your comments. We are sorry you were dissatisfied with the courier service, and are surprised to here you were contacted after 6pm as we do have a policy not to contact customers after this time. Both of the problems you have stated will be investigated and we would love to discuss a resolution with you!
Please contact us on 0121 526 7305 or reply to the private message sent.
Kind regards,
Terri