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Chloe M.

Contributor Level

Total Points
80

1 Review by Chloe

  • Blurb

1/16/22
• Updated review

Thankfully blurb ended up responding after several days and gave me gift cards so that I can replace my orders.

Tip for consumers:
Shipping is expensive. No phone number for customer service. Email replies can be slow.

Products used:
Books.

Service
Value
Shipping
Quality
My new order is damaged and printed wrong.
1/12/22
Verified purchase
• Previous review

I received 18 copies of my new book (2 separate orders of the same book). They are a mess. 4 of the copies have some weird hard and textured white paint-like substance that won't come off. All of them are lined incorrectly. Every other page is a different height. I contacted blurb customer service and they have not responded to me yet.

Tip for consumers:
They have terrible customer service, take forever to respond, and they don't have a phone number for customer service, only email. Sometimes the products are great, other times bad.

Products used:
All the books are done terribly.

Service
Value
Shipping
Quality

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