LondonFashion G.

I ordered several sports bras from Figleaves to try on and select the best. I kept my chosen product and returned the rest. First they denied having received the returned parcel until I showed them proof of postage, then they admitted the same day that they in fact HAD received it and that a refund had been issued and would be credited within 3-5 days. A week later, no refund. They either ignore emails or reply back saying they have already refunded or other lies. Each email is signed from a different person who obviously does not have a clue about any previous conversation. Fortunately I paid by credit card so I stand a chance of getting my money back through a long and tedious chargeback process, but the whole experience has been thoroughly time consuming and stressful. I will NEVER shop at Figleaves again and I urge anyone else to avoid them like the plague. I strongly suspect they are nothing but liars, fraudsters and thieves.