Thumbnail of user chirinew

Chirine W.

Contributor Level

Total Points
86

1 Review by Chirine

  • Mia Bella Couture

3/10/22

Honestly, dresses are beautiful and good quality.
Customer Service on the other hand if Horrific. I ordered a dress following their measurements and had problems with the bust area. Wanting to exchange it, turns out it is not possible because knowing their models don't fit to people that are D-cup. Their solution is for me to return it: shipment on my charges+restocking fees(ending up me paying twice for the price of the dress, without having a dress in hand!)
I decide to keep the dress but I will have to make changes since they don't seem proper to inform their clients about those kind of specific measurements, they won't accept a compensation.
Adding to that, they are SUPER Rude. They advise to make a "WISE DECISION" when exchanging and that I am an "ADULT"… worst CS experience ever honestly.

Products used:
Cinderella Gold

Service
Value
Shipping
Returns
Quality

Chirine Has Earned 6 Votes

Chirine W.'s review of Mia Bella Couture earned 6 Very Helpful votes

Chirine hasn’t received any thanks yous.

Chirine doesn’t have any fans yet.

Chirine isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user batesellie09
4/8/24

This has been THE WORST experience i've ever had my prom is this weekend and i ordered my dress...

Thumbnail of user l.g9
1/9/24

Bought my granddaughter a lot of stuff wrong size I was not able to return! Or get a credit lousy...