For someone that buys a lot of goods online I must say this firm is the worst I have come across. Absolute appalling customer service. Though the goods may seem good, other sites are mush better, Ordered spare parts from a competitor and they came within days, even had questions so called them and they were extremely helpful. Nitrotek on the other hand have forwarded me the same response via email4 times - on each occasion they have totally avoided my questions. Rude on the phone as well - luckily they are based up north or I would hunt them down and demand answers. CRAP