Chip A.

An online marketplace needs 3 things to be legitimate: good tech, good reputation, and good customer service Gunbroker.com has none of these. Tech: Their system sent an address I did not designate for my purchase to the seller, costing me and extra $55 (big thanks to Crossroad Pawn for giving me back some of this, even though it wasn't his fault). Reputation: read reviews of this site. I didn't before shopping here, and had to endure the nightmare of figuring out how bad they were AFTER buying with them. Customer Service: their customer service was basically nonresponsive and provided useless FAQ answers which showed they didn't even read everything I sent them. I had to write a new email to them multiple times to get them to respond at above a 3rd grade level. Then they tried to BLAME me and the seller for a technical error on their part. This is their response: "The cause of the matter was two fold. Part of it was the buyers fault for not keeping the account defaults up to date before placing bids on items and the other part was the seller for creating the label before the buyer completed seller review. The seller has agreed to refund 25.00 for the transfer fee, we feel that is fair. We are closing out this matter. Have a great weekend." NEVER DO BUSINESS WITH GUNBROKER.COM