Chewy S.

I had been buying cat food from Chewy whenever they had a better price than Amazon, which was about half the time.

I never reached the $49 needed for free shipping, so I paid the $4.95 for 1 to 3 day shipping. All was well.

However, on my last order, they decided to send it FedEx Ground, the slowest shipping service available in the entire USA.

After waiting more than a week for the order to be delivered, I was almost out of cat food. So I ordered from Amazon with 1-day shipping.

I called Chewy to complain and cancel the order. They gave me a partial refund and I assumed it would still get here eventually.

Nope. They recalled the package instead. Then I had to call them to get the rest of my money back.

I'm done with these idiots. What a pain in the $#*!.