Cheryl V.

The app has a lot of good information, but, from the perspective of someone with challenging COVID brain, it is too difficult to navigate especially the check in feature. I had to logout and login 4 times to get it to complete all documents. I don't like the constant verify my identity feature. I use the same iPad and phone. I will continue to call to get answers to questions until the app is user friendly.

We bought this rug on line. When it arrived it was not wrapped very well with plastic so when the FedEx driver through it on our porch the plastic ripped which caused the top to be dirty. The rug was rolled too tightly, is of extremely poor quality, or sat around in a non temperature controlled warehouse for too long. The problem is that it won't lie flat. We tried everything even rented a $35.00 steamer. Nothing works after 2 months. I contacted them to return their defective product. No response. I will be filing a complaint with the BBB. DON'T buy their rugs!