I ordered online 2 pair of shoes and made payments through Klarna! Because the shoes was delivered but not to the correct home, they didn't want reimburse me my money or resend the shoes! Do not trust Journeys! Go personally to the store and buy the product! Don't do online purchases! The house they delivered was green and my house is blue! I paid them so it's not about the money! But I guess Journeys needs it more than me!
We're truly sorry to hear that you did not receive your package, Cheryl, and understand your frustration. If you still need any assistance, please feel free to contact us at https://help.journeys.com/s/.