I have been charged $16.00 for about 12 months for Lifeline. Never agreed to get because it cannot help me, I don't have a job to loose. Called Lifeline all they said was to bad there is a 60 day refund so they refunded $34.00 but won't give me the other 10 months they took from my account. So I am out over $100.00 plus. WORST COMPANY EVER. I cancelled my account.