Cherri F.

I have never had a paid subscription as the fees are way too much for ordinary people to afford. I also bought DNA kits for my husband, mother and one son who bought one for me. I was able to see the inheritance of MY DNA seeing what was inherited from each of my parents (only one living). Today I got into my account to see my deceased parents DNA that I inherited and it is now gone! It says you need to buy a subscription to see it! I and my son paid lots of money for all these DNA kits to be able to see DNA results! Yes I get to see my DNA origins but why was something I was getting for taking the DNA test taken away from me only to say I can no longer see it unless I pay more money?! I'm furious! What kind of scam are they running? I'm very angry and disgusted, like they don't already have people's family info cornered, they make you pay to see or know it, they must make hundreds of billions of dollars off of people! Ancestry you should be ASHAMED!

Whenever I order online, no matter what time of year, it takes FOREVER to get my order delivered! No matter how many items Ive purchased at a time everything is shipped separately! When I place AN order I like all items to come in one box, not 2 or 3 or 4 different shipments! What a pain having to keep track of them all. When I go to site I can't even find where I can check on my order anywhere. Truely disappointed! My first online order came and only one item was in the bag that wasn't even sealed. I freaked out thinking the rest of items had fallen out somewhere along the shipping route but nope my 4 items came in 3 different shipments! Not happy being disabled and not able to go to my local store that's only 4 minutes away by car, smh!