My experience with Nextiva is not even ten days old, and here I am, writing a review for this company. I want people to give Nextiva a try, and escape the headaches that I endured with my previous VoIP provider. I run a travel agency, and I need to be there for customers all the time. Nextiva has given me this freedom, because I can receive calls and documents even when away from my desk. I love the concept of voicemail transcripts; I simply send them across as a virtual fax to my staff when am outside. With Nextiva, am able to get things done quicker and at a cost that is easily afforded. Call quality is good, and if I have ever had a problem with the software configuration, the technical support staff has sorted things totally painlessly. The company mentions that they pick up phones by the second ring, and in my case, theyve lived up to this assertion. I hope readers find this review useful. If communication is important for your business, then go with Nextiva, youll be surprised to find out about how much more money you can make by simply being there to take a call.