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Cherisa L.

Contributor Level

Total Points
82

1 Review by Cherisa

  • Joyfolie

9/7/20

I have ordered from Joyfolie several times and have never had a sizing issue until recently. Ordered according to what sizing chart said, size 8, and when I recoeved them they were too small in the waist and chest area but length was perfect. Emailed and was informed I had to pay shipping both ways to exchange for larger size. When I received larger size 10 fit the same as 8 only length was a little too long. 4 dresses! Emailed again and was told customer is responsible for ordering by size chart. Which I did So why does an 8 and 10 fit the same in these high low dresses? Also I have had several issues with shoes, bows and blinds falling off 1st time worn etc... Joyfolie is definitely compromising their quality

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Taylor I. – Joyfolie Rep

Hello Cherisa, I'm sorry to hear sizing has been an issue with your recent order. Our Fashion Consultants are more than happy to assist with sizing guidance so that our customers get the best fit. We are available via live chat during business hours or by email at info@joyfolie.com. A sizing chart is provided on our website, but we understand that not all styles fit everyone the same so we are always willing to give any specific measurements you may need. If any item does fall outside of our sizing chart we will definitely take care of the shipping costs. It does look like a Fashion Consultant has been in contact with you. If you need additional support please let us know.

Cherisa Has Earned 2 Votes

Cherisa L.'s review of Joyfolie earned 2 Very Helpful votes

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