I was searching for a certain type of military boot. Most sites were either out of my size or overpriced. Shoebacca didn't show up as one of my top search hits so I didn't click on their site right away. However, I'm so pleased that I did! Ordering was easy, the price was right, and it seems like returns are also super simple (I wasn't sure on exact size so I ordered two pair and am returning one). Very happy I found this site!