Cheri G.

Mr Spencer Flint, a salesperson for this company has little regard for peoples time and assumes a lack of intelligence for homeowners as well. Though we were very busy when he pulled into our driveway we invited him into our home to just take a look at our electric bill and get a picture of our electric panel after which he promised to make an appointment for another date to actually discuss the possibility of solar. Once inside he crammed his entire sales pitch down our throats for over an hour before taking the pics. He kept insisting we would be saving as much as 85% off our electric bill. The pamphlet he offered indicated that we would be paying 12 cents per KWH to Trinity. He also claimed we were currently paying 24 cents to National Grid. He also indicated this would be on up to 85% of our bill. I kept trying to point out that his numbers didnt seem to add up but he insisted hed explain it better at the next meeting so Id understand. First, Natl Grids rates are tiered, we do not pay 24 cents for every KWH. Even if we were paying this much for all our electric, that would only amount to a 50% savings on up to 85% of the bill. He said we were also paying much more than any of our non solar neighbors, as much as a Chinese Restaurant. Not correct. I emailed Spence that evening after talking with neighbors and again after talking with others in my neighborhood including those whod recently had solar installed by Boston Solar who Spence claimed were subbed out by Trinity. That was only correct in one of three cases. He never responded to my emails. Tonight 15 minutes after he was scheduled to arrive I called his cell. He did not apologize for being late and informed me he was having a busy day bit was on his way. Fifteen to twenty minutes he said. As I was ending the call he spoke an address. I infoprmed him that was not my address after much checking he insisted our appoint was for a different day. He was standing next to me when I wrote the appointment on my calendar after much discussion, because my days are also busy. The date he claimed was not one I was even available. Then he offered to come by later like 9PM? When I said that wouldnt work his response was Guess were not the company for you. Guess so. I prefer honest well informed folks who keep their commitments.